How To Fix CRM_UIU_IC_BTXA007 - No business transaction selected; make a new selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_IC_BTXA - Business transaction assignment

• Message number: 007

• Message text: No business transaction selected; make a new selection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_IC_BTXA007 - No business transaction selected; make a new selection ?

  The SAP error message CRM_UIU_IC_BTXA007 ("No business transaction selected; make a new selection") typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to access or process a business transaction without having selected a valid transaction first. This can happen in various scenarios, such as when working with the Interaction Center (IC) or other CRM applications.
  Cause:
  
  No Selection Made: The most common cause is that the user has not selected any business transaction from the list or screen.
  Session Timeout: If the session has timed out, the system may not recognize any previously selected transactions.
  Data Issues: There may be issues with the data or configuration that prevent the system from recognizing valid transactions.
  Authorization Issues: The user may not have the necessary authorizations to view or select the business transactions.
  
  Solution:
  
  Make a New Selection: The immediate solution is to go back to the selection screen and choose a valid business transaction. Ensure that you are selecting a transaction that is available and relevant to your current task.
  Check Session Status: If you suspect a session timeout, try refreshing the page or logging out and back into the system.
  Review Data: Ensure that the data you are trying to access is correctly set up in the system. Check if the business transactions are active and available for selection.
  Authorization Check: Verify that you have the necessary authorizations to access the business transactions. If not, contact your system administrator to grant the required permissions.
  System Logs: If the issue persists, check the system logs for any additional error messages or warnings that could provide more context about the problem.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Refer to the user documentation for the specific CRM module you are using to understand the correct procedures for selecting and processing business transactions.
  Support: If the problem continues after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error and continue working with business transactions in SAP CRM.