How To Fix CRM_UIU_IC_BTXA009 - Combination of more than one status selection is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_IC_BTXA - Business transaction assignment

• Message number: 009

• Message text: Combination of more than one status selection is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_IC_BTXA009 - Combination of more than one status selection is not allowed ?

  The SAP error message CRM_UIU_IC_BTXA009 indicates that there is an issue with the selection of multiple statuses in a transaction or process within the SAP CRM (Customer Relationship Management) system. This error typically arises when a user attempts to filter or select multiple statuses in a way that is not permitted by the system.
  Cause:
  The primary cause of this error is that the system does not allow the selection of more than one status at a time for certain operations. This restriction is often in place to ensure data integrity and to prevent conflicts that may arise from processing multiple statuses simultaneously.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Status Selection: Check the status selection criteria you are using. Ensure that you are only selecting one status at a time. If you need to filter by multiple statuses, consider running separate queries or reports for each status.
  
  
  Adjust Filters: If you are using a filter or search function, modify it to include only a single status. This may involve changing the filter settings or criteria in the user interface.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for your specific version of CRM to understand the limitations regarding status selections.
  
  
  User Training: If this error is occurring frequently among users, consider providing training or guidance on how to properly use the status selection features within the CRM system.
  
  
  Check Customizations: If your SAP CRM system has been customized, check with your SAP administrator or development team to see if there are any custom enhancements that might be affecting status selection.
  
  
  Contact Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with the transaction codes related to CRM activities, as they may have specific behaviors regarding status handling.
  User Roles and Permissions: Ensure that the user roles and permissions are correctly set up, as this can sometimes affect the ability to select statuses.
  
  By following these steps, you should be able to address the error and continue working within the SAP CRM system effectively.