How To Fix CRM_UIU_CT_IB_UI002 - Enter valid employee or partner ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT_IB_UI - UI Messages of Alert / Workflow Inbox

• Message number: 002

• Message text: Enter valid employee or partner ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT_IB_UI002 - Enter valid employee or partner ID ?

  The SAP error message "CRM_UIU_CT_IB_UI002 Enter valid employee or partner ID" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to enter an employee or partner ID that is not recognized by the system. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Invalid ID: The ID entered does not exist in the system. This could be due to a typo or using an outdated ID.
  Inactive Employee/Partner: The employee or partner ID may exist but is marked as inactive in the system.
  Authorization Issues: The user may not have the necessary permissions to view or access the employee or partner ID.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing or outdated data.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly.
  
  Solutions:
  
  Verify the ID: Double-check the employee or partner ID for any typos or errors. Ensure that you are using the correct ID format.
  Check Status: Use transaction codes like PPOME (for organizational management) or BP (Business Partner) to check if the employee or partner is active.
  Authorization Check: Ensure that you have the necessary authorizations to access the employee or partner data. You may need to contact your system administrator for assistance.
  Data Consistency: If the system is integrated with other applications, ensure that data is synchronized properly. You may need to run data consistency checks or consult with your IT team.
  Consult Documentation: Review the SAP documentation or help files for any specific configuration settings that may need to be adjusted.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, PPOME for organizational management, and SU01 for user management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that user roles and profiles are correctly assigned to allow access to the necessary data.
  Training: If you are new to SAP CRM, consider undergoing training to better understand how to navigate and use the system effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.