How To Fix CRM_UIU_CT_IB_GENIL101 - Subscription for category &1 failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_CT_IB_GENIL - Messages UIU Cross Topcs Inbox GenIl

  • Message number: 101

  • Message text: Subscription for category &1 failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_CT_IB_GENIL101 - Subscription for category &1 failed ?

    The SAP error message "CRM_UIU_CT_IB_GENIL101 Subscription for category &1 failed" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the subscription process for a specific category in the UI framework. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying data model.

    Causes:

    1. Configuration Issues: The subscription category may not be properly configured in the system.
    2. Data Model Problems: There may be inconsistencies or issues in the underlying data model that the UI is trying to access.
    3. Authorization Issues: The user may not have the necessary authorizations to access the data related to the subscription category.
    4. Technical Errors: There could be technical issues in the backend system or with the CRM middleware.
    5. Missing or Incorrect Data: Required data for the subscription may be missing or incorrectly set up.

    Solutions:

    1. Check Configuration: Verify the configuration settings for the subscription category in the CRM system. Ensure that all necessary settings are correctly defined.
    2. Review Data Model: Investigate the data model associated with the subscription category. Look for any inconsistencies or missing data that could be causing the issue.
    3. Authorization Check: Ensure that the user encountering the error has the appropriate authorizations to access the required data.
    4. Check Logs: Review the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the failure.
    5. Recreate Subscription: If possible, try to recreate the subscription for the category to see if that resolves the issue.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to investigate the order management aspects related to the error.
    • SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
    • Documentation: Review the official SAP documentation for CRM UI and GENIL framework for more detailed information on subscriptions and categories.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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