How To Fix CRM_UIU_CT_IB_GENIL032 - RFC failure for logical system &1: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT_IB_GENIL - Messages UIU Cross Topcs Inbox GenIl

• Message number: 032

• Message text: RFC failure for logical system &1: &2

INCLUDE CRM_UIU_CT_IB_GENIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT_IB_GENIL032 - RFC failure for logical system &1: &2 ?

  The SAP error message "CRM_UIU_CT_IB_GENIL032 RFC failure for logical system &1: &2" typically indicates a problem with the Remote Function Call (RFC) communication between systems in a SAP landscape, particularly in the context of SAP CRM (Customer Relationship Management) and its integration with other systems.
  Cause:
  
  Network Issues: There may be network connectivity problems between the systems involved.
  RFC Destination Configuration: The RFC destination may not be correctly configured or may be inactive.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations.
  System Availability: The target system may be down or not reachable.
  Incorrect Logical System Name: The logical system name specified in the error message may be incorrect or not defined in the system.
  Transport Layer Issues: There may be issues with the transport layer or middleware that is handling the communication.
  
  Solution:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the systems. You can use tools like ping or traceroute to diagnose network issues.
  Verify RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Check the configuration of the RFC destination mentioned in the error message.
  Test the connection to ensure it is working properly.
  
  
  Check Authorizations: Ensure that the user credentials used for the RFC connection have the necessary authorizations to perform the required operations.
  System Status: Check if the target system is up and running. You can do this by logging into the target system or checking system logs.
  Logical System Configuration: Verify that the logical system name is correctly defined in the system. You can check this in transaction SCC4 or BD54.
  Review Logs: Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that might provide more context.
  Consult Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate further, especially if it involves system configuration or network issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for RFC connections and troubleshooting RFC issues.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the RFC failure indicated by the error message.