How To Fix CRM_UIU_CT_IB_GENIL102 - Personalization could not be read

CRM_UIU_CT_IB_GENIL102 - Overview

• Message type: E = Error

• Message class: CRM_UIU_CT_IB_GENIL - Messages UIU Cross Topcs Inbox GenIl

• Message number: 102

• Message text: Personalization could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT_IB_GENIL102 - Personalization could not be read ?

  The SAP error message "CRM_UIU_CT_IB_GENIL102: Personalization could not be read" typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when there are issues related to user personalization settings. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Personalization Data: The user may not have any personalization data saved, or the data may have been deleted or corrupted.
  Authorization Issues: The user may not have the necessary authorizations to access the personalization settings.
  Technical Issues: There could be underlying technical issues with the CRM system, such as problems with the database or application server.
  User Profile Issues: The user profile may be incorrectly configured or may not be properly linked to the personalization settings.
  System Upgrade or Changes: Recent upgrades or changes to the system may have affected the personalization settings.
  
  Solutions:
  
  
  Check Personalization Settings:
  
  Navigate to the personalization settings in the CRM UI and ensure that the settings