How To Fix CRM_UIU_CT_IB_GENIL013 - Work item successfully executed; end of execution has to be confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT_IB_GENIL - Messages UIU Cross Topcs Inbox GenIl

• Message number: 013

• Message text: Work item successfully executed; end of execution has to be confirmed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT_IB_GENIL013 - Work item successfully executed; end of execution has to be confirmed ?

  The SAP error message "CRM_UIU_CT_IB_GENIL013 Work item successfully executed; end of execution has to be confirmed" typically occurs in the context of SAP CRM (Customer Relationship Management) when a work item has been processed, but the system is waiting for confirmation that the execution has been completed successfully.
  Cause:
  
  Workflow Execution: This message is often related to a workflow process that has been triggered in the CRM system. The workflow may involve multiple steps, and the system is waiting for confirmation that the last step has been completed.
  User Interaction Required: Sometimes, the workflow may require user interaction or approval before it can be marked as complete.
  System Configuration: There may be issues with the configuration of the workflow or the underlying business processes that are causing the system to not recognize that the execution has been completed.
  
  Solution:
  
  Confirm Execution: If you are a user who has the necessary permissions, you may need to manually confirm the execution of the work item. This can usually be done through the workflow inbox or the relevant transaction code in SAP.
  Check Workflow Logs: Review the workflow logs to identify if there are any errors or steps that have not been completed. This can provide insight into what might be causing the delay in confirmation.
  Review User Roles and Permissions: Ensure that the user executing the workflow has the appropriate roles and permissions to complete the task.
  System Configuration: If the issue persists, it may be necessary to review the configuration of the workflow in the SAP system. This may involve checking the workflow definitions, task assignments, and any related settings.
  Consult Documentation: Refer to SAP documentation or notes related to the specific workflow or process you are working with. There may be known issues or additional steps required for certain workflows.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration and version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) or SWI2_DIAG (Work Item Diagnosis) to help you analyze and manage workflows.
  Workflow Monitoring: Use transaction code SWI6 to monitor workflow instances and check their status.
  SAP Notes: Search for SAP Notes related to the specific error message or workflow you are dealing with, as they may provide additional insights or patches.
  
  By following these steps, you should be able to address the error message and ensure that the workflow execution is properly confirmed in your SAP CRM system.