How To Fix CRM_UIU_CT_IB_GENIL012 - Work item successfully executed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT_IB_GENIL - Messages UIU Cross Topcs Inbox GenIl

• Message number: 012

• Message text: Work item successfully executed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT_IB_GENIL012 - Work item successfully executed ?

  The SAP error message "CRM_UIU_CT_IB_GENIL012 Work item successfully executed" typically indicates that a work item in the SAP CRM system has been processed successfully, but it may not have produced the expected results or may have encountered issues that need to be addressed.
  Cause:
  
  Data Issues: The work item may have been executed successfully, but there could be underlying data issues that prevent the expected outcome.
  Configuration Problems: There may be configuration settings in the CRM system that are not aligned with the business process or the specific work item being executed.
  User Authorization: The user executing the work item may not have the necessary authorizations to view or interact with the results of the work item.
  System Performance: Sometimes, performance issues can lead to incomplete processing or delays in the expected results being displayed.
  
  Solution:
  
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Data Validation: Ensure that the data being processed by the work item is complete and valid. Check for missing or incorrect entries in the relevant tables.
  Configuration Review: Verify the configuration settings related to the work item. Ensure that they are set up correctly according to the business requirements.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to execute the work item and view the results.
  System Performance: If performance issues are suspected, consider checking system resources and performance metrics. You may need to optimize the system or address any bottlenecks.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on troubleshooting.
  Documentation: Review the SAP CRM documentation for information on work item processing and any specific requirements or configurations that may be necessary.
  Community Forums: Engage with SAP community forums or support channels to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.