How To Fix CRM_UIU_CT010 - No strategy or action definition exists for the selected action

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT - Cross Topics / Generic Services

• Message number: 010

• Message text: No strategy or action definition exists for the selected action

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT010 - No strategy or action definition exists for the selected action ?

  The SAP error message "CRM_UIU_CT010 No strategy or action definition exists for the selected action" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to execute an action that does not have a corresponding strategy or action definition configured in the system. This can happen in various contexts, such as when trying to trigger a workflow, execute a business process, or perform an action on a business object.
  Cause:
  
  Missing Action Definition: The action you are trying to execute does not have a defined action definition in the system.
  Missing Strategy: The action may require a specific strategy that has not been set up or is not active.
  Configuration Issues: There may be issues with the configuration of the action profiles or the business object that you are working with.
  Authorization Issues: The user may not have the necessary authorizations to execute the action, leading to the system not finding the appropriate definition.
  
  Solution:
  
  
  Check Action Definition:
  
  Go to the transaction code CRMD_ORDER or the relevant transaction for your business object.
  Navigate to the action profile settings and verify if the action you are trying to execute is defined.
  If it is missing, you may need to create a new action definition.
  
  
  
  Define Strategy:
  
  If the action requires a strategy, ensure that the strategy is defined and active.
  You can check this in the transaction CRMD_ORDER under the action profile settings.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the action profiles and ensure that they are correctly set up.
  You may need to consult with your SAP configuration team to ensure that all necessary settings are in place.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to perform the action.
  You can check this in the user roles and authorizations assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the action you are trying to execute.
  You may also find relevant notes in the SAP Support Portal.
  
  
  
  Testing:
  
  After making any changes, test the action again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing CRM orders and actions.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP CRM for further assistance.