How To Fix CRM_UIU_CT009 - Cannot navigate to BOR object type &1 because UI mapping is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT - Cross Topics / Generic Services

• Message number: 009

• Message text: Cannot navigate to BOR object type &1 because UI mapping is missing

What causes this issue?

Navigation is not possible because there is no UI mapping defined for
the BOR object. However, either the work item is trying to execute a
method in this object or the BOR object is supposed to be displayed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Customize an appropriate entry for the BOR object in Customizing;
transaction CRMC_UI_OBJ_MAPPING.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT009 - Cannot navigate to BOR object type &1 because UI mapping is missing ?

  The SAP error message CRM_UIU_CT009 indicates that the system cannot navigate to a Business Object Repository (BOR) object type because the User Interface (UI) mapping is missing. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access a specific business object that has not been properly configured in the UI framework.
  Cause:
  
  Missing UI Mapping: The primary cause of this error is that the UI mapping for the specified BOR object type is not defined in the system. This means that the system does not know how to display or interact with the object in the user interface.
  Configuration Issues: There may be issues in the configuration of the CRM system, such as missing entries in the customizing settings for the UI framework.
  Transport Issues: If the object type was recently transported from another system, the necessary UI mapping might not have been included in the transport request.
  
  Solution:
  
  
  Check UI Mapping:
  
  Go to the transaction CRMC_UI_MAINT (or use the relevant customizing transaction) to check if the UI mapping for the specific BOR object type exists.
  If it does not exist, you will need to create a new UI mapping for the object type.
  
  
  
  Create UI Mapping:
  
  If the mapping is missing, you can create it by following these steps:
  
  Navigate to the UI configuration area in the SAP CRM system.
  Define a new UI mapping for the BOR object type in question.
  Ensure that the mapping points to the correct UI component and view.
  
  
  
  
  
  Check Customizing Settings:
  
  Review the customizing settings related to the UI framework to ensure that all necessary configurations are in place.
  Make sure that the object type is correctly defined in the system.
  
  
  
  Transport Requests:
  
  If the object type was recently transported, check the transport request to ensure that all necessary components, including UI mappings, were included.
  If not, you may need to transport the missing configurations from the source system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to UI configuration in CRM for additional guidance on setting up UI mappings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMC_UI_MAINT for UI maintenance and SPRO for accessing the customizing settings.
  SAP Notes: Check for any SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CRM configurations.
  
  By following these steps, you should be able to resolve the CRM_UIU_CT009 error and ensure that the necessary UI mappings are in place for the BOR object type.