How To Fix CRM_UIU_CT008 - No UI Customizing for workflow task &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT - Cross Topics / Generic Services

• Message number: 008

• Message text: No UI Customizing for workflow task &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT008 - No UI Customizing for workflow task &1 ?

  The SAP error message CRM_UIU_CT008 indicates that there is no UI customizing available for the specified workflow task. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when a user tries to access a workflow task that has not been properly configured or customized in the user interface.
  Cause:
  
  Missing UI Customizing: The specific workflow task referenced in the error message does not have any UI customizing defined in the system.
  Incorrect Task ID: The task ID being referenced may not exist or may not be correctly configured in the system.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing configurations.
  Authorization Issues: The user may not have the necessary authorizations to access the UI customizing for the workflow task.
  
  Solution:
  
  
  Check UI Customizing:
  
  Go to the transaction CRMC_UI_CUSTOMIZING or SPRO (SAP Reference IMG) and navigate to the relevant customizing settings for the workflow task.
  Ensure that the UI customizing for the specific workflow task is defined and active.
  
  
  
  Verify Task ID:
  
  Check the task ID mentioned in the error message to ensure it is correct and exists in the system.
  You can use transaction SWDD (Workflow Builder) to look up the task and verify its configuration.
  
  
  
  Transport Check:
  
  If the customizing was recently transported, check the transport logs for any errors or issues that may have occurred during the transport.
  Ensure that all necessary customizing objects were included in the transport request.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the UI customizing for the workflow task.
  Check the user roles and profiles to ensure they include the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific workflow task and UI customizing for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  CRMC_UI_CUSTOMIZING: For UI customizing settings.
  SWDD: For workflow management and task configuration.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues or provide additional solutions related to this error.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.