How To Fix CRM_UIU_CT004 - Unknown outbound plug &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_CT - Cross Topics / Generic Services

  • Message number: 004

  • Message text: Unknown outbound plug &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_CT004 - Unknown outbound plug &1 ?

    The SAP error message "CRM_UIU_CT004 Unknown outbound plug &1" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the navigation or configuration of the UI components. This error indicates that the system is trying to access an outbound plug that is not recognized or does not exist in the current context.

    Causes:

    1. Incorrect Configuration: The outbound plug specified in the error message may not be correctly configured in the UI component or may not exist at all.
    2. Missing or Incomplete Customization: If you have customized the UI components, the outbound plug might not have been properly defined or linked.
    3. Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there might have been issues during the transport process.
    4. Version Mismatch: There could be a mismatch between the UI component version and the backend logic, leading to the system not recognizing the outbound plug.

    Solutions:

    1. Check Configuration: Verify the configuration of the UI component in the SAP CRM system. Ensure that the outbound plug mentioned in the error message is correctly defined in the relevant component.
    2. Review Customizations: If you have made customizations, review them to ensure that all outbound plugs are correctly implemented and linked to the appropriate views and actions.
    3. Transport Validation: If the issue arose after a transport, check the transport logs for any errors and ensure that all necessary objects were transported correctly.
    4. Debugging: Use the SAP debugger to trace the execution flow and identify where the error is occurring. This can help pinpoint the exact cause of the issue.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific version of CRM you are using. There may be known issues or patches available.
    6. SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error details and any relevant configuration information.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues related to the error message. You can search for the error code or related keywords in the SAP Support Portal.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for order management, as they may help in troubleshooting.
    • UI Configuration: Understanding the UI configuration in SAP CRM, including the use of Web Dynpro and Floorplan Manager, can be beneficial for resolving such issues.

    By following these steps, you should be able to identify and resolve the "CRM_UIU_CT004 Unknown outbound plug &1" error in your SAP CRM system.

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