How To Fix CRM_UIU_CT003 - User for business partner &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT - Cross Topics / Generic Services

• Message number: 003

• Message text: User for business partner &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT003 - User for business partner &1 not found ?

  The SAP error message CRM_UIU_CT003, which states "User for business partner &1 not found," typically occurs in the SAP Customer Relationship Management (CRM) system when the system is unable to find a user associated with a specific business partner. This can happen for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing User Assignment: The business partner (BP) may not have a user assigned to it in the system.
  Incorrect Business Partner ID: The business partner ID provided in the error message may be incorrect or does not exist in the system.
  User Deactivation: The user associated with the business partner may have been deactivated or deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing user data.
  
  Solutions:
  
  
  Check Business Partner Assignment:
  
  Go to the transaction code BP (Business Partner) and check if the user is correctly assigned to the business partner in question.
  Ensure that the user is linked to the business partner in the "Roles" section.
  
  
  
  Verify User Existence:
  
  Use transaction code SU01 to check if the user exists in the system.
  If the user does not exist, create a new user or assign an existing user to the business partner.
  
  
  
  Activate User:
  
  If the user is deactivated, reactivate the user account in transaction SU01.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the business partner data. This can be checked in transaction PFCG (Role Maintenance).
  
  
  
  Data Consistency Check:
  
  If the system is integrated with other systems (like SAP ERP), ensure that the data is consistent across systems. You may need to run synchronization jobs or check for errors in data transfer.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or information that might help diagnose the issue.
  
  
  
  Related Information:
  
  Business Partner Roles: Understand the different roles that can be assigned to a business partner and how they relate to users.
  User Management: Familiarize yourself with user management in SAP, including how to create, modify, and delete users.
  Authorization Concepts: Review SAP's authorization concepts to ensure that users have the correct roles and permissions.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or CRM support team for further assistance.