How To Fix CRM_UIU_CT002 - No leading BOR object found for work item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT - Cross Topics / Generic Services

• Message number: 002

• Message text: No leading BOR object found for work item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT002 - No leading BOR object found for work item ?

  The SAP error message "CRM_UIU_CT002 No leading BOR object found for work item" typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a Business Object Repository (BOR) object that corresponds to a specific work item. This can happen for various reasons, including configuration issues, missing or incorrect data, or problems with the underlying business object definitions.
  Causes:
  
  Missing Business Object Definition: The BOR object that is expected to be associated with the work item may not be defined in the system.
  Incorrect Configuration: The configuration settings for the work item or the associated business object may be incorrect or incomplete.
  Data Issues: The work item may reference data that is not available or has been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the BOR object.
  System Errors: There may be underlying system errors or inconsistencies in the SAP CRM system.
  
  Solutions:
  
  
  Check Business Object Definitions:
  
  Verify that the BOR object is correctly defined in the system. You can use transaction SWO1 to check the definitions of business objects.
  Ensure that the work item is correctly linked to the appropriate BOR object.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to the work item and the associated business object. This can be done in the customizing settings of SAP CRM.
  Ensure that all necessary settings are in place and correctly configured.
  
  
  
  Data Validation:
  
  Validate the data associated with the work item. Ensure that all required data is present and that there are no inconsistencies.
  If the work item references a specific business transaction or object, ensure that it exists and is active.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to access the BOR object and the work item.
  Check the user roles and authorizations in transaction PFCG.
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Use transaction ST22 to check for any dumps that may have occurred related to this error.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SWO1 - Business Object Builder
  PFCG - Role Maintenance
  SLG1 - Application Log
  ST22 - Dump Analysis
  
  
  Documentation: Review SAP documentation related to CRM and BOR objects for more detailed information on configuration and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.