How To Fix CRM_UIU_BT_DOCFLOW006 - Product ID entered is not a valid product

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT_DOCFLOW -

• Message number: 006

• Message text: Product ID entered is not a valid product

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT_DOCFLOW006 - Product ID entered is not a valid product ?

  The SAP error message "CRM_UIU_BT_DOCFLOW006 Product ID entered is not a valid product" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to enter a product ID that the system does not recognize as valid. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Incorrect Product ID: The product ID entered may be misspelled or incorrectly formatted.
  Product Not Active: The product may not be active in the system or may have been deactivated.
  Product Not Created: The product ID may not exist in the system at all.
  Authorization Issues: The user may not have the necessary permissions to view or access the product.
  Data Synchronization Issues: If the product data is being pulled from another system (like SAP ERP), there may be synchronization issues.
  
  Solutions:
  
  Verify Product ID: Double-check the product ID for any typos or formatting errors. Ensure that you are using the correct ID.
  Check Product Status: Use transaction codes like MM03 (Display Material) or CRMD_ORDER (to check the product in CRM) to verify if the product is active and exists in the system.
  Create or Activate Product: If the product does not exist, you may need to create it using transaction MM01 (Create Material) or activate it if it has been deactivated.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the product. This may involve checking roles and permissions in the user profile.
  Data Synchronization: If the product data is sourced from another system, ensure that the data is synchronized correctly. You may need to check the middleware or integration settings.
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the product management in your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03, MM01, CRMD_ORDER, and others that may help in managing product data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Consider visiting SAP community forums or support channels for additional insights and solutions from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.