How To Fix CRM_UIU_BT_FOLLOWUP001 - You can only select one preceding document to create a follow-up document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT_FOLLOWUP -

• Message number: 001

• Message text: You can only select one preceding document to create a follow-up document

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT_FOLLOWUP001 - You can only select one preceding document to create a follow-up document ?

  The SAP error message CRM_UIU_BT_FOLLOWUP001 indicates that you are trying to create a follow-up document in the SAP CRM system, but the system has detected that you have selected more than one preceding document. The system only allows the creation of a follow-up document from a single preceding document.
  Cause:
  
  Multiple Selections: The most common cause of this error is that the user has selected multiple preceding documents (e.g., multiple sales orders, service requests, etc.) when attempting to create a follow-up document.
  System Configuration: In some cases, the system configuration may restrict the creation of follow-up documents to only one preceding document at a time.
  
  Solution:
  
  Single Selection: Ensure that you only select one preceding document when attempting to create a follow-up document. Review your selection and deselect any additional documents.
  Check User Interface: If you are using a user interface that allows for multiple selections (like a list view), make sure to click on only one document before proceeding to create the follow-up.
  Review Process: If you need to create follow-up documents for multiple preceding documents, you will need to do this one at a time. Create the follow-up for the first document, then repeat the process for the next document.
  Consult Documentation: If you are unsure about the process, refer to the SAP documentation or user guides specific to your version of SAP CRM for detailed instructions on creating follow-up documents.
  
  Related Information:
  
  Follow-Up Documents: In SAP CRM, follow-up documents are typically used to continue a business process based on a preceding document. Examples include creating an invoice from a sales order or a service order from a service request.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to create follow-up documents. Sometimes, restrictions may be in place based on user roles.
  SAP Notes and Support: If the issue persists or if you believe it is a system error, consider checking SAP Notes for any known issues or patches related to this error message. You can also reach out to your SAP support team for assistance.
  
  By following these steps, you should be able to resolve the error and successfully create the desired follow-up document.