How To Fix CRM_UIU_BT_DOCFLOW003 - Configurable data retrieval is supported for service agreements only

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT_DOCFLOW -

• Message number: 003

• Message text: Configurable data retrieval is supported for service agreements only

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT_DOCFLOW003 - Configurable data retrieval is supported for service agreements only ?

  The SAP error message "CRM_UIU_BT_DOCFLOW003 Configurable data retrieval is supported for service agreements only" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to retrieve data that is not supported for the specific business object or transaction type being used.
  Cause:
  
  Incorrect Business Object: The error indicates that the system is trying to retrieve configurable data for a business object that does not support it. In this case, it specifically mentions that configurable data retrieval is only supported for service agreements.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, leading to the system not recognizing the business object as one that can retrieve configurable data.
  Data Context: The context in which the data retrieval is being attempted may not be appropriate for the type of data being accessed.
  
  Solution:
  
  Check Business Object: Ensure that you are working with a service agreement if you intend to retrieve configurable data. If you are using a different type of business object, you may need to adjust your approach.
  Review Configuration: Check the configuration settings in the CRM system to ensure that they are set up correctly for the business objects you are working with. This may involve reviewing the customizing settings in the SAP system.
  Use Correct Transaction: If you are trying to access a different type of document or transaction, make sure you are using the correct transaction code or interface that supports the data retrieval you need.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the business object you are working with and the types of data retrieval that are supported.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance, especially if this is a recurring issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on configurable data retrieval.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Documentation: Ensure that users are trained on the correct processes for handling service agreements and other business objects in SAP CRM to minimize errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.