How To Fix CRM_UIU_BT310 - Cross-item price calculations enabled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 310

• Message text: Cross-item price calculations enabled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT310 - Cross-item price calculations enabled ?

  The SAP error message CRM_UIU_BT310, which states "Cross-item price calculations enabled," typically occurs in the context of pricing in SAP CRM (Customer Relationship Management) when there are issues related to how pricing is being calculated across multiple items in a transaction, such as a sales order or quotation.
  Cause:
  
  Cross-Item Pricing Configuration: The error usually indicates that the system is configured to allow cross-item pricing calculations, but there may be inconsistencies or issues with the way items are being processed.
  Item Conditions: There may be conditions or pricing rules that are not set up correctly for the items involved in the transaction.
  Item Grouping: The items may not be grouped correctly for pricing purposes, leading to conflicts in how prices are calculated.
  Custom Logic: If there are custom enhancements or user exits that affect pricing, they may not be functioning as expected.
  
  Solution:
  
  Check Configuration: Review the pricing configuration in the SAP system to ensure that cross-item pricing is set up correctly. This includes checking the pricing procedure and condition types.
  Review Item Conditions: Ensure that all items in the transaction have the necessary pricing conditions defined. If any item is missing required conditions, it could lead to this error.
  Item Grouping: Verify that the items are grouped correctly for pricing calculations. This may involve checking the item categories and their settings.
  Debug Custom Logic: If there are custom enhancements or user exits related to pricing, debug them to ensure they are functioning correctly and not causing the error.
  Consult Documentation: Refer to SAP documentation or notes related to pricing and the specific error message for additional guidance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Transaction Codes: Use transaction codes like V/08 (Pricing Procedures) and V/06 (Condition Types) to review and adjust pricing settings.
  Testing: After making changes, conduct thorough testing to ensure that the pricing calculations work as expected without triggering the error.
  User Training: Ensure that users are trained on how to enter items and pricing conditions correctly to avoid triggering this error in the future.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.