How To Fix CRM_UIU_BT050 - The selected item has been removed at the backend so navigation failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 050

• Message text: The selected item has been removed at the backend so navigation failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT050 - The selected item has been removed at the backend so navigation failed. ?

  The SAP error message "CRM_UIU_BT050: The selected item has been removed at the backend so navigation failed" typically occurs in the SAP CRM (Customer Relationship Management) system when a user attempts to navigate to a business transaction or item that no longer exists in the backend system. This can happen for several reasons, such as data deletion, changes in the status of the business object, or issues with the data synchronization between the frontend and backend systems.
  Causes:
  
  Data Deletion: The item or business transaction that the user is trying to access has been deleted from the backend database.
  Status Change: The status of the item may have changed, making it unavailable for navigation (e.g., it may have been closed or archived).
  Synchronization Issues: There may be a problem with the synchronization between the frontend UI and the backend system, leading to discrepancies in the data.
  Authorization Issues: The user may not have the necessary authorizations to view the item, which can sometimes lead to similar error messages.
  Technical Issues: There could be technical issues or bugs in the system that are causing the navigation to fail.
  
  Solutions:
  
  Verify Item Existence: Check the backend system to confirm whether the item or business transaction still exists. If it has been deleted, you may need to create a new item or restore it if possible.
  Check Status: Ensure that the status of the item allows for navigation. If it has been closed or archived, you may need to take appropriate actions to reactivate or access it.
  Refresh Data: Try refreshing the data in the frontend UI. This can sometimes resolve synchronization issues.
  Clear Cache: Clear the cache of the SAP GUI or web browser (if using the web UI) to ensure that you are not viewing outdated information.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the item. If not, contact your system administrator to grant the required permissions.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP CRM documentation for information on business transactions and navigation issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the CRM_UIU_BT050 error message.