How To Fix CRM_UIU_BT037 - Current Order is locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 037

• Message text: Current Order is locked by user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT037 - Current Order is locked by user &1 ?

  The SAP error message CRM_UIU_BT037, which states "Current Order is locked by user &1," indicates that the order you are trying to access or modify is currently locked by another user. This locking mechanism is a standard feature in SAP to prevent data inconsistencies that could arise from simultaneous modifications by multiple users.
  Cause:
  
  User Locking: Another user is currently editing or viewing the order, which locks it for other users.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  Technical Issues: There may be technical issues or bugs causing the lock to persist even after the user has finished their work.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and then try accessing the order again.
  Identify the Locking User: If you have the necessary permissions, you can identify the user who has locked the order. You can do this by:
  
  Using transaction code SM12 to view and manage locks.
  Look for the relevant lock entry and see which user has locked the order.
  
  
  Contact the Locking User: If possible, contact the user who has locked the order and ask them to release the lock.
  Release the Lock: If the locking user is unavailable or if the lock is stale (e.g., due to a session crash), you may need to release the lock yourself (if you have the necessary authorizations). In transaction SM12, you can delete the lock entry.
  Check for Technical Issues: If the problem persists, check for any technical issues or bugs in the system that may be causing locks to not be released properly. You may need to consult with your SAP Basis team for further investigation.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are typically managed at the database level, and SAP uses various types of locks (e.g., exclusive, shared) to ensure data integrity.
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks in the system.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to locking mechanisms in your specific version of SAP CRM.
  
  If the issue continues to occur frequently, it may be worth reviewing user training on how to properly exit transactions to ensure locks are released appropriately.