How To Fix CRM_UIU_BT009 - The following items could not be released: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 009

• Message text: The following items could not be released: &1

What causes this issue?

Not all items of the quotation could be released

System Response

The items were skipped.

How to fix this error?

Check the application message for error messages and try to fix them.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT009 - The following items could not be released: &1 ?

  The SAP error message CRM_UIU_BT009, which states "The following items could not be released: &1," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue with the release of business transactions or items. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Incomplete Data: The items you are trying to release may have missing or incomplete data that prevents them from being processed.
  Status Issues: The items may be in a status that does not allow them to be released. For example, they might be in a draft state or have been previously rejected.
  Authorization Issues: The user may not have the necessary authorizations to release the items.
  Configuration Issues: There may be configuration settings in the CRM system that are preventing the release of certain items.
  Dependencies: The items may have dependencies on other items or processes that need to be resolved before they can be released.
  
  Solutions:
  
  Check Item Data: Review the items that could not be released for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Status: Check the status of the items. If they are in a non-releasable status, you may need to change their status or resolve any issues that are preventing their release.
  Authorization Check: Ensure that the user attempting to release the items has the necessary authorizations. You may need to consult with your system administrator to verify this.
  Configuration Review: If you suspect a configuration issue, consult with your SAP functional consultant to review the relevant settings in the CRM system.
  Resolve Dependencies: If there are dependencies, identify and resolve them. This may involve completing other related transactions or ensuring that all prerequisites are met.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view the details of the business transactions and identify issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide insight into why the items could not be released.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.