How To Fix CRM_UIU_BT007 - Select one entry

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 007

• Message text: Select one entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT007 - Select one entry ?

  The SAP error message CRM_UIU_BT007 "Select one entry" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a single selection, but either no entries or multiple entries are selected. This error is common in scenarios where the system expects the user to select a specific business transaction or item, but the selection criteria are not met.
  Cause:
  
  No Selection Made: The user has not selected any entry from the list.
  Multiple Selections: The user has selected more than one entry, while the action requires only one.
  User Interface Issue: Sometimes, the user interface may not refresh properly, leading to confusion about what is selected.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to perform actions on the selected entries.
  
  Solution:
  
  Single Selection: Ensure that you select only one entry from the list. If you need to perform an action on multiple entries, check if the action supports batch processing.
  Refresh the Screen: If you believe you have made a selection, try refreshing the screen or navigating away and back to the transaction to ensure the interface is up to date.
  Check Filters: Make sure that the filters applied to the list are not excluding the entries you expect to see.
  Review Authorizations: If you suspect authorization issues, check with your system administrator to ensure you have the necessary permissions to perform the action on the selected entry.
  Consult Documentation: Refer to the SAP documentation or help resources for the specific transaction you are working with to understand the selection requirements.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes within the CRM module, such as creating or editing business transactions, opportunities, or activities.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the correct procedures for making selections in the CRM interface to avoid this error in the future.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.