How To Fix CRM_UIU_BT006 - An error occurred during control data determination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 006

• Message text: An error occurred during control data determination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT006 - An error occurred during control data determination ?

  The SAP error message CRM_UIU_BT006, which states "An error occurred during control data determination," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the determination of control data for business transactions. This can happen in various scenarios, such as when creating or processing business transactions like sales orders, service requests, or other CRM-related activities.
  Causes:
  
  
  Missing Configuration: The control data for the business transaction may not be properly configured in the system. This could include missing entries in customizing settings or incorrect settings in the relevant configuration tables.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that the system is trying to process. For example, if a business partner or product is not correctly set up, it can lead to this error.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access certain data or perform specific actions, leading to a failure in control data determination.
  
  
  System Bugs or Issues: There may be bugs or issues in the specific version of SAP CRM being used, which could lead to unexpected behavior.
  
  
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard control data determination process.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings related to the business transaction in question. Ensure that all necessary control data is correctly set up in the customizing settings (transaction SPRO).
  
  
  Validate Master Data: Check the master data (e.g., business partners, products) for completeness and correctness. Ensure that all required fields are filled and that there are no inconsistencies.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error. This can be checked using transaction SU53 or by consulting with your security team.
  
  
  Debugging: If you have access to the development environment, you can debug the process to identify where the error is occurring. This may require the assistance of a developer or technical consultant.
  
  
  Check for Notes and Patches: Look for SAP Notes or patches related to this error message. SAP frequently releases updates that address known issues.
  
  
  Consult SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU53 (Authorization Check), and SE80 (Object Navigator) for debugging.
  SAP Notes: Search the SAP Support Portal for notes related to CRM_UIU_BT006 for any specific fixes or recommendations.
  Documentation: Review the official SAP documentation for CRM to understand the control data determination process better.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.