How To Fix CRM_UIU_BT010 - Document already deleted or archived

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 010

• Message text: Document already deleted or archived

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT010 - Document already deleted or archived ?

  The SAP error message "CRM_UIU_BT010 Document already deleted or archived" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access a business transaction or document that has already been deleted or archived. This can happen for various reasons, including data management practices, system maintenance, or user actions.
  Causes:
  
  Document Deletion: The document or business transaction has been explicitly deleted from the system.
  Archiving: The document has been archived as part of data management processes to optimize database performance and storage.
  Incorrect Document Reference: The user may be trying to access a document using an incorrect or outdated reference.
  Authorization Issues: The user may not have the necessary permissions to view the document, leading to confusion about its status.
  
  Solutions:
  
  
  Verify Document Status:
  
  Check if the document is indeed deleted or archived. You can do this by using transaction codes like SARA (for archiving) or SCDO (for deleted objects).
  
  
  
  Access Archived Documents:
  
  If the document has been archived, you may need to retrieve it using the archiving object. This typically involves using the archiving transaction to view or restore archived documents.
  
  
  
  Check for Deletion:
  
  If the document was deleted, confirm whether it can be restored. In some cases, deleted documents may not be recoverable, depending on the system settings and data retention policies.
  
  
  
  Correct Document Reference:
  
  Ensure that you are using the correct document number or reference. Double-check the input to avoid errors.
  
  
  
  User Authorization:
  
  Verify that you have the necessary authorizations to access the document. If not, contact your system administrator to request the appropriate permissions.
  
  
  
  Consult with IT Support:
  
  If you are unable to resolve the issue, it may be beneficial to consult with your IT support team or SAP Basis team for further investigation.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SARA: For managing archiving objects.
  SCDO: For checking deleted objects.
  CRMD_ORDER: For accessing CRM orders and documents.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  
  
  Documentation: Review SAP documentation related to CRM data management and archiving processes for best practices and guidelines.
  
  
  By following these steps, you should be able to diagnose and address the issue related to the "CRM_UIU_BT010 Document already deleted or archived" error message.