How To Fix CRM_UIU_BP_DATA016 - Mandates exist; change the data in the bank account details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BP_DATA -

• Message number: 016

• Message text: Mandates exist; change the data in the bank account details

What causes this issue?

For bank accounts to which mandates are assigned, you can change data
that affects the IBAN only by changing this data in the detailed view of
the bank account details. You cannot change it in the <LS>Bank Details
</> assignment block.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BP_DATA016 - Mandates exist; change the data in the bank account details ?

  The SAP error message CRM_UIU_BP_DATA016 indicates that there are existing mandates associated with the bank account details you are trying to change. This typically occurs in the context of managing business partner (BP) data in SAP Customer Relationship Management (CRM) or SAP S/4HANA.
  Cause:
  The error arises because:
  
  There are active mandates (e.g., direct debit mandates) linked to the bank account you are attempting to modify.
  The system prevents changes to bank account details that are currently in use by mandates to ensure data integrity and compliance with financial regulations.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Existing Mandates:
  
  Navigate to the relevant transaction or application where you can view mandates associated with the business partner.
  Identify the mandates that are linked to the bank account you are trying to change.
  
  
  
  Deactivate or Delete Mandates:
  
  If the mandates are no longer needed, you may deactivate or delete them. This can usually be done in the mandate management section of the SAP system.
  Ensure that you have the necessary permissions to make these changes.
  
  
  
  Change Bank Account Details:
  
  Once the mandates are deactivated or deleted, you should be able to change the bank account details without encountering the error.
  
  
  
  Recreate Mandates (if necessary):
  
  If you need to maintain mandates for the business partner, you can recreate them after updating the bank account details.
  
  
  
  Consult Documentation or Support:
  
  If you are unsure about the process or if the mandates are critical, consult your organization's SAP documentation or reach out to your SAP support team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes such as BP (Business Partner) or FDM_MANDATE (for managing mandates) to access the relevant data.
  User Permissions: Ensure that you have the appropriate permissions to view and modify mandates and bank account details.
  Audit and Compliance: Be aware of any audit or compliance requirements related to changes in financial data, especially if you are working in a regulated industry.
  
  By following these steps, you should be able to resolve the error and successfully update the bank account details in SAP.