How To Fix CRM_UIU_BP_DATA014 - One or more marketing permissions not created because of duplicates


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_BP_DATA -

  • Message number: 014

  • Message text: One or more marketing permissions not created because of duplicates

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_BP_DATA014 - One or more marketing permissions not created because of duplicates ?

    The SAP error message CRM_UIU_BP_DATA014 indicates that there are issues with creating marketing permissions due to duplicate entries in the system. This typically occurs in the context of Business Partner (BP) data management within SAP Customer Relationship Management (CRM) when trying to create or update marketing permissions for a business partner.

    Cause:

    1. Duplicate Entries: The primary cause of this error is the presence of duplicate marketing permissions for the same business partner. This can happen if the same permission is attempted to be created multiple times or if there are existing permissions that conflict with the new ones being created.
    2. Data Integrity Issues: There may be inconsistencies or integrity issues in the underlying data that lead to the system identifying duplicates.
    3. Configuration Issues: Incorrect configuration settings in the marketing permissions setup can also lead to this error.

    Solution:

    1. Check Existing Permissions: Review the existing marketing permissions for the business partner in question. Ensure that there are no duplicates. You can do this by navigating to the relevant transaction or using the Business Partner transaction in SAP.
    2. Remove Duplicates: If duplicates are found, remove or deactivate the unnecessary entries. This can often be done through the Business Partner maintenance transaction (BP).
    3. Data Validation: Ensure that the data being entered does not conflict with existing entries. Validate the data for any inconsistencies.
    4. Review Configuration: Check the configuration settings related to marketing permissions in your SAP system. Ensure that they are set up correctly to prevent duplicates from being created.
    5. Consult Documentation: Refer to SAP documentation or notes related to marketing permissions and business partner management for any specific guidelines or updates that may address this issue.
    6. System Update: If the issue persists, consider checking for any available updates or patches from SAP that may resolve known issues related to this error.

    Related Information:

    • SAP Notes: Look for SAP Notes that may provide additional insights or fixes related to this error message. You can search the SAP Support Portal for relevant notes.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) and CRM-related transactions that may help in managing marketing permissions.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create or modify marketing permissions.

    If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.

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