How To Fix CRM_UIU_BP_DATA015 - Enter a new IBAN for the mandates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BP_DATA -

• Message number: 015

• Message text: Enter a new IBAN for the mandates

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If you do not enter an IBAN, the mandates are no longer displayed for
this bank account.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BP_DATA015 - Enter a new IBAN for the mandates ?

  The SAP error message CRM_UIU_BP_DATA015, which states "Enter a new IBAN for the mandates," typically occurs in the context of managing business partner data, particularly when dealing with payment mandates in the SAP Customer Relationship Management (CRM) system. This error indicates that the system requires a valid International Bank Account Number (IBAN) to be entered for a payment mandate, which is essential for processing payments.
  Cause:
  
  Missing IBAN: The most common cause of this error is that the IBAN field is empty or not filled in correctly for the business partner's payment mandate.
  Invalid IBAN Format: The IBAN entered may not conform to the expected format, which can lead to validation errors.
  Mandate Not Active: If the mandate is not active or has been deactivated, the system may prompt for a new IBAN.
  Data Inconsistency: There may be inconsistencies in the business partner data that need to be resolved.
  
  Solution:
  
  Enter a Valid IBAN: Navigate to the business partner's payment details and ensure that a valid IBAN is entered. Make sure it adheres to the correct format for the specific country.
  Check Mandate Status: Verify that the payment mandate is active. If it is not, you may need to activate it or create a new mandate.
  Data Validation: Ensure that all required fields related to the payment mandate are filled out correctly. This includes checking for any other mandatory fields that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on entering IBANs and managing payment mandates.
  System Configuration: If the issue persists, it may be necessary to check the system configuration or consult with your SAP administrator to ensure that the system is set up correctly for handling IBANs and mandates.
  
  Related Information:
  
  IBAN Format: The IBAN is a standardized format for bank account numbers that varies by country. Ensure that the IBAN you are entering is correct for the country of the bank.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system with fixes and improvements.
  User Roles and Permissions: Ensure that the user has the necessary permissions to edit business partner data and payment mandates.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing business partner data, such as BP (Business Partner) and related transactions.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.