How To Fix CRM_UIU_BP003 - A cleansing case with status &1 already exists for the accounts

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BP - Messages concerning Service Web Client UI for BP

• Message number: 003

• Message text: A cleansing case with status &1 already exists for the accounts

What causes this issue?

There is already at least one cleansing case that contains one or more
of the selected accounts with the given status.

How to fix this error?

Decide whether it is necessary to create a new cleansing case. Depending
on the status of the existing case it might be better to:
Create a new case
Cancel creation and wait for the processing of the existing case to be
completed

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BP003 - A cleansing case with status &1 already exists for the accounts ?

  The SAP error message CRM_UIU_BP003 indicates that there is already an existing cleansing case for the business partner accounts you are trying to process. This typically occurs in the context of data cleansing or data quality management within SAP Customer Relationship Management (CRM) systems.
  Cause:
  The error arises when you attempt to create a new cleansing case for business partners (BPs) that are already associated with an existing cleansing case that has a specific status (indicated by &1 in the error message). This can happen due to:
  
  Duplicate Cleansing Cases: You may be trying to create a cleansing case for business partners that are already being processed in another case.
  Status Conflict: The existing cleansing case may be in a status that prevents further actions or modifications.
  System Configuration: There may be specific configurations or rules in place that restrict the creation of multiple cleansing cases for the same business partner.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Cleansing Cases:
  
  Use the relevant transaction or report in SAP to check for existing cleansing cases associated with the business partners in question. You can look for cases with the same status as indicated in the error message.
  
  
  
  Review the Status:
  
  Determine the status of the existing cleansing case. If it is in a status that allows for further processing, you may need to complete or close that case before creating a new one.
  
  
  
  Modify or Close Existing Case:
  
  If the existing cleansing case is still relevant, consider modifying it to include the new business partners or closing it if it is no longer needed.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to data cleansing and business partner management for specific guidelines on handling cleansing cases.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) or specific reports related to data cleansing.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional context or solutions.
  Data Quality Management: Understanding the principles of data quality management in SAP can help in effectively managing business partner data and cleansing cases.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.