How To Fix CRM_UI_ROLE_LOG033 - Error while determining user according to selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_ROLE_LOG - Messages for the Role assignment

• Message number: 033

• Message text: Error while determining user according to selection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_ROLE_LOG033 - Error while determining user according to selection ?

  The SAP error message CRM_UI_ROLE_LOG033, which states "Error while determining user according to selection," typically occurs in the SAP Customer Relationship Management (CRM) system when there is an issue with user role determination or user authorization settings. This error can arise in various scenarios, such as when accessing CRM UI components or executing specific transactions.
  Causes:
  
  User Role Configuration: The user may not have the necessary roles assigned in the system, or the roles may not be correctly configured.
  Authorization Issues: The user may lack the required authorizations to access certain CRM functionalities or data.
  Incorrect User Selection: The selection criteria used to determine the user may be incorrect or not applicable.
  System Configuration: There may be issues with the configuration of the CRM system, such as missing or incorrect settings in the role management or user management areas.
  Data Inconsistencies: There could be inconsistencies in the user master data or organizational structure that affect user determination.
  
  Solutions:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and check if the user has the necessary roles assigned.
  Ensure that the roles include the necessary authorizations for CRM activities.
  
  
  
  Review Authorizations:
  
  Use transaction code SU53 to analyze the authorization check after the error occurs. This will help identify any missing authorizations.
  If necessary, adjust the user’s authorizations or roles accordingly.
  
  
  
  Validate User Selection Criteria:
  
  Review the selection criteria used in the CRM UI or transaction to ensure they are correct and applicable.
  Make sure that the user is selected correctly based on the criteria defined.
  
  
  
  Check System Configuration:
  
  Review the configuration settings related to user roles and authorizations in the CRM system.
  Ensure that the role determination logic is correctly set up in the system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  Documentation: Review SAP documentation related to user management and role configuration in CRM.
  User Groups: Ensure that the user is part of the appropriate user groups that have access to the required CRM functionalities.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_UI_ROLE_LOG033 error message.