How To Fix CRM_UI_ROLE_LOG031 - Start of PFCG role assignment check for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_ROLE_LOG - Messages for the Role assignment

• Message number: 031

• Message text: Start of PFCG role assignment check for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_ROLE_LOG031 - Start of PFCG role assignment check for user &1 ?

  The SAP error message CRM_UI_ROLE_LOG031 indicates that there is an issue with the role assignment for a user in the SAP CRM system. This message typically arises when the system is unable to verify the role assignments for a specific user, which can prevent the user from accessing certain functionalities or transactions within the CRM UI.
  Cause:
  
  Missing Role Assignment: The user may not have the necessary roles assigned in the PFCG (Profile Generator) transaction.
  Authorization Issues: There may be authorization issues preventing the system from checking the role assignments.
  User Master Data Issues: The user master data may be incomplete or incorrectly configured.
  Role Configuration Issues: The roles themselves may not be properly configured or may be inactive.
  System Configuration: There may be issues with the system configuration that affect role checks.
  
  Solution:
  
  
  Check User Role Assignments:
  
  Go to transaction PFCG and check if the required roles are assigned to the user in question.
  If roles are missing, assign the necessary roles to the user.
  
  
  
  Verify User Master Data:
  
  Use transaction SU01 to check the user master data for the user. Ensure that all necessary information is filled out correctly.
  
  
  
  Review Role Configuration:
  
  In transaction PFCG, check the configuration of the roles assigned to the user. Ensure that they are active and properly set up.
  
  
  
  Authorization Checks:
  
  Ensure that the user has the necessary authorizations to access the CRM UI. You can use transaction SU53 to analyze authorization failures after the user attempts to access the system.
  
  
  
  System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction SLG1 to view application logs.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to CRM UI role assignments for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  PFCG (Profile Generator): This transaction is used to create and manage roles and authorizations in SAP.
  SU01 (User Maintenance): This transaction is used to maintain user master records.
  SU53 (Authorization Check): This transaction is used to analyze authorization failures.
  SLG1 (Application Log): This transaction is used to view application logs for troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_UI_ROLE_LOG031 error message.