How To Fix CRM_UI_ROLE_LOG011 - Select a business role or a PFCG role according to selected option

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_ROLE_LOG - Messages for the Role assignment

• Message number: 011

• Message text: Select a business role or a PFCG role according to selected option

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_ROLE_LOG011 - Select a business role or a PFCG role according to selected option ?

  The SAP error message CRM_UI_ROLE_LOG011 typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to access a CRM UI component without having a valid business role or PFCG (Profile Generator) role assigned. This error indicates that the system requires a specific role to be selected based on the options available in the user interface.
  Cause:
  
  No Role Assigned: The user does not have any business role assigned in the CRM system.
  Incorrect Role Selection: The user may have selected an option that does not correspond to any of the roles assigned to them.
  Role Configuration Issues: There may be issues with the configuration of roles in the system, such as missing authorizations or incorrect role assignments.
  User Profile Issues: The user profile may not be correctly set up to include the necessary roles.
  
  Solution:
  
  
  Assign a Business Role:
  
  Go to the SAP CRM system and check the user’s role assignments.
  Ensure that the user has a valid business role assigned that corresponds to the CRM UI component they are trying to access.
  You can assign roles using transaction code SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Select the Correct Role:
  
  When prompted, ensure that you select a business role that is appropriate for the task you are trying to perform.
  If you are unsure which role to select, consult with your system administrator or the person responsible for user roles in your organization.
  
  
  
  Check Role Configuration:
  
  Verify that the roles assigned to the user have the necessary authorizations to access the CRM UI components.
  Use transaction code PFCG to review the role configuration and ensure that all necessary authorizations are included.
  
  
  
  User Profile Review:
  
  Check the user profile to ensure that it is correctly set up and that the user has the necessary roles assigned.
  If there are discrepancies, correct them and re-test the access.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  
  
  Documentation: Refer to SAP Help documentation for detailed information on role management and authorization concepts in SAP CRM.
  Support: If the issue persists after checking roles and configurations, consider reaching out to your SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the CRM_UI_ROLE_LOG011 error and gain access to the required CRM functionalities.