How To Fix CRM_UI_ROLE_LOG010 - No user corresponds to your selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_ROLE_LOG - Messages for the Role assignment

• Message number: 010

• Message text: No user corresponds to your selection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_ROLE_LOG010 - No user corresponds to your selection ?

  The SAP error message CRM_UI_ROLE_LOG010 ("No user corresponds to your selection") typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to access a role or a function that does not have an associated user. This can happen for various reasons, including configuration issues, missing authorizations, or incorrect role assignments.
  Causes:
  
  Role Assignment Issues: The user may not be assigned to the specific role that is required to access the CRM UI.
  User Status: The user might be inactive or locked in the system.
  Authorization Problems: The user may lack the necessary authorizations to access the CRM functionalities.
  Configuration Errors: There may be issues in the configuration of the CRM roles or the user management settings.
  Data Inconsistencies: There could be inconsistencies in the user master data or role definitions.
  
  Solutions:
  
  
  Check User Role Assignment:
  
  Go to transaction code SU01 (User Maintenance) and check if the user has the required roles assigned.
  Ensure that the user is assigned to the correct CRM roles that provide access to the desired functionalities.
  
  
  
  Verify User Status:
  
  In transaction SU01, check if the user is active and not locked. If the user is locked, unlock the user.
  
  
  
  Review Authorizations:
  
  Use transaction SU53 to analyze the authorization check after the error occurs. This will help identify if there are missing authorizations.
  If necessary, adjust the user’s authorizations or roles in transaction PFCG (Role Maintenance).
  
  
  
  Check Configuration:
  
  Review the configuration settings for the CRM roles in transaction PFCG. Ensure that the roles are correctly defined and that they include the necessary authorizations.
  
  
  
  User Master Data:
  
  Ensure that the user master data is consistent and correctly maintained. Check for any discrepancies in the user’s details.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to CRM role management for any specific guidance or known issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Authorization Check Analysis
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Management: Familiarize yourself with user management best practices in SAP to prevent similar issues in the future.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Security team for further investigation.