How To Fix CRM_UI_ROLE_LOG009 - Select a user or a user group according to the selected option


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UI_ROLE_LOG - Messages for the Role assignment

  • Message number: 009

  • Message text: Select a user or a user group according to the selected option

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UI_ROLE_LOG009 - Select a user or a user group according to the selected option ?

    The SAP error message CRM_UI_ROLE_LOG009 typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to access a role or function that requires a specific user or user group to be selected, but none has been selected. This error is often encountered in the context of role management or user assignments within the CRM UI.

    Cause:

    The error is caused by the following scenarios:

    1. No User or User Group Selected: The user has not selected a user or user group in the relevant dropdown or selection field.
    2. Incorrect Role Configuration: The role or function being accessed may require specific user assignments that have not been configured correctly.
    3. Authorization Issues: The user may not have the necessary authorizations to view or select users or user groups.

    Solution:

    To resolve the CRM_UI_ROLE_LOG009 error, you can follow these steps:

    1. Select a User or User Group:

      • Go back to the screen where the error occurred and ensure that you select a valid user or user group from the available options. This is often done in a dropdown menu or selection list.
    2. Check Role Configuration:

      • If you are an administrator, verify the configuration of the role that is causing the issue. Ensure that it is set up to allow the selection of users or user groups as required.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access the user or user group selection. This may involve checking the user's roles and authorizations in the SAP system.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on the role or function you are trying to access. There may be additional requirements or settings that need to be configured.
    5. Contact Support:

      • If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases updates that may address specific issues.
    • User Roles and Authorizations: Familiarize yourself with the user roles and authorization concepts in SAP CRM, as they are crucial for managing access and permissions.
    • Training and Documentation: If you are new to SAP CRM, consider undergoing training or reviewing documentation to better understand the system's role management and user assignment processes.

    By following these steps, you should be able to resolve the CRM_UI_ROLE_LOG009 error and continue using the SAP CRM system effectively.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author