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Message type: E = Error
Message class: CRM_UI_ROLE_LOG - Messages for the Role assignment
Message number: 009
Message text: Select a user or a user group according to the selected option
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CRM_UI_ROLE_LOG009
- Select a user or a user group according to the selected option ?The SAP error message CRM_UI_ROLE_LOG009 typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to access a role or function that requires a specific user or user group to be selected, but none has been selected. This error is often encountered in the context of role management or user assignments within the CRM UI.
Cause:
The error is caused by the following scenarios:
- No User or User Group Selected: The user has not selected a user or user group in the relevant dropdown or selection field.
- Incorrect Role Configuration: The role or function being accessed may require specific user assignments that have not been configured correctly.
- Authorization Issues: The user may not have the necessary authorizations to view or select users or user groups.
Solution:
To resolve the CRM_UI_ROLE_LOG009 error, you can follow these steps:
Select a User or User Group:
- Go back to the screen where the error occurred and ensure that you select a valid user or user group from the available options. This is often done in a dropdown menu or selection list.
Check Role Configuration:
- If you are an administrator, verify the configuration of the role that is causing the issue. Ensure that it is set up to allow the selection of users or user groups as required.
Review Authorizations:
- Ensure that the user has the necessary authorizations to access the user or user group selection. This may involve checking the user's roles and authorizations in the SAP system.
Consult Documentation:
- Refer to SAP documentation or help resources for specific guidance on the role or function you are trying to access. There may be additional requirements or settings that need to be configured.
Contact Support:
- If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
Related Information:
By following these steps, you should be able to resolve the CRM_UI_ROLE_LOG009 error and continue using the SAP CRM system effectively.
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