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How To Fix CRM_UI_ROLE_LOG006 - No corresponding PFCG role for business role &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UI_ROLE_LOG - Messages for the Role assignment

  • Message number: 006

  • Message text: No corresponding PFCG role for business role &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UI_ROLE_LOG006 - No corresponding PFCG role for business role &1 ?

    The SAP error message CRM_UI_ROLE_LOG006 indicates that there is no corresponding PFCG (Profile Generator) role for the specified business role in the SAP Customer Relationship Management (CRM) system. This error typically occurs when a user tries to access a CRM UI component that requires a specific role, but that role has not been defined or assigned in the system.

    Cause:

    1. Missing PFCG Role: The primary cause of this error is that the PFCG role that corresponds to the business role does not exist in the system.
    2. Incorrect Role Assignment: The business role may not be correctly assigned to the user or may not have the necessary authorizations.
    3. Role Synchronization Issues: There may be synchronization issues between the business roles defined in CRM and the PFCG roles in the backend system.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Business Role Configuration:

      • Go to the transaction code CRMD_ORDER or BP (Business Partner) and check the configuration of the business role that is causing the error.
      • Ensure that the business role is correctly defined and that it is intended to be used in the CRM UI.
    2. Create or Assign PFCG Role:

      • Use transaction code PFCG to check if the corresponding PFCG role exists.
      • If it does not exist, you will need to create a new PFCG role that matches the business role.
      • If it exists, ensure that it is correctly assigned to the user or user group that is trying to access the CRM UI.
    3. Role Assignment:

      • Assign the PFCG role to the user or user group using transaction code SU01 (User Maintenance) or SU10 (Mass User Maintenance).
      • Make sure that the user has the necessary authorizations to access the CRM UI.
    4. Role Synchronization:

      • If you have recently made changes to roles or business roles, ensure that the changes are synchronized. You may need to run the report RS_BI_ROLE_SYNC to synchronize roles.
    5. Check Authorization Objects:

      • Verify that the authorization objects associated with the PFCG role are correctly set up and that the user has the necessary authorizations.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to CRM roles and authorizations for any specific guidance or updates.

    Related Information:

    • Transaction Codes:

      • PFCG: Role Maintenance
      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • CRMD_ORDER: CRM Order Management
      • BP: Business Partner Maintenance
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    • Authorization Concept: Familiarize yourself with the SAP authorization concept, especially how business roles and PFCG roles interact within the CRM environment.

    By following these steps, you should be able to resolve the CRM_UI_ROLE_LOG006 error and ensure that users can access the necessary CRM UI components.

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