How To Fix CRM_UI_ROLE_LOG003 - Start of PFCG role menu preparation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_ROLE_LOG - Messages for the Role assignment

• Message number: 003

• Message text: Start of PFCG role menu preparation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_ROLE_LOG003 - Start of PFCG role menu preparation ?

  The SAP error message CRM_UI_ROLE_LOG003, which states "Start of PFCG role menu preparation," typically indicates an issue related to the role menu preparation in the SAP system, particularly in the context of the CRM (Customer Relationship Management) user interface.
  Cause:
  
  Role Configuration Issues: The error may arise due to misconfigurations in the PFCG (Profile Generator) roles assigned to the user. This could include missing authorizations or incorrect role assignments.
  Authorization Problems: The user may not have the necessary authorizations to access the CRM UI or specific transactions.
  Role Menu Not Generated: The role menu for the user might not have been generated properly, which can happen if there are changes in the role or if the role was not activated correctly.
  System Performance Issues: Sometimes, performance issues in the SAP system can lead to timeouts or failures in generating the role menu.
  
  Solution:
  
  Check Role Assignments: Verify that the user has the correct roles assigned. You can do this by using transaction code SU01 to check the user’s profile and the roles assigned to them.
  Review PFCG Roles: Use transaction code PFCG to review the roles assigned to the user. Ensure that the role is correctly configured and that the menu is generated. If necessary, regenerate the menu by selecting the role and clicking on "Menu" -> "Generate".
  Check Authorizations: Use transaction code SU53 to analyze authorization issues after the error occurs. This will help identify if there are any missing authorizations.
  Role Activation: Ensure that the role is activated. If changes were made to the role, make sure to activate it again.
  System Performance: If the issue is related to system performance, check for any background jobs or processes that may be affecting the system's performance. You may need to consult with your Basis team to analyze system logs and performance metrics.
  Clear Cache: Sometimes, clearing the user’s cache can resolve UI-related issues. This can be done by using transaction code SICF to reset the user’s session or by clearing the browser cache if using the web UI.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PFCG (Role Maintenance), SU01 (User Maintenance), and SU53 (Authorization Check).
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to CRM UI roles and PFCG. You can search for notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to role management and authorization concepts in SAP CRM for a deeper understanding of how roles and authorizations work.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Security team for further investigation.