How To Fix CRM_UBB_CHANGE201 - Item &1: Status "Reset Stop Billing" is already active for this item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 201

• Message text: Item &1: Status "Reset Stop Billing" is already active for this item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE201 - Item &1: Status "Reset Stop Billing" is already active for this item ?

  The SAP error message "CRM_UBB_CHANGE201 Item &1: Status 'Reset Stop Billing' is already active for this item" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to change the status of a billing item that is already set to "Reset Stop Billing." This status indicates that the billing process for that item has been halted or is in a specific state that prevents further changes.
  Cause:
  
  Duplicate Status Change: The error arises when there is an attempt to set the status "Reset Stop Billing" on an item that already has this status. This can happen if the user or a process tries to apply the same status change multiple times.
  Process Logic: The business logic in the system may not allow for certain statuses to be applied if they are already active, to prevent inconsistencies in billing processes.
  Workflow Issues: There may be issues in the workflow or process that lead to the status being incorrectly set or not cleared when it should be.
  
  Solution:
  
  Check Current Status: Verify the current status of the item in question. If it is already set to "Reset Stop Billing," no further action is needed regarding that status.
  Remove or Change Status: If you need to change the status, you may need to first remove the "Reset Stop Billing" status before applying a new status. This can typically be done through the appropriate transaction or program in SAP.
  Review Process Logic: If this error occurs frequently, review the business process logic to ensure that statuses are being set and cleared appropriately. This may involve checking custom developments or configurations.
  Consult Documentation: Refer to SAP documentation or notes related to the specific CRM version you are using for any known issues or additional guidance.
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_BILLING to view and manage billing items.
  Status Management: Familiarize yourself with the status management in SAP CRM, as it plays a crucial role in the billing process.
  Custom Development: If your organization has custom developments, check if any custom logic is affecting the status changes.
  
  By following these steps, you should be able to address the error and understand the underlying issues related to the status of billing items in SAP CRM.