How To Fix CRM_UBB_CHANGE202 - Item &1: Billing has not been stopped for this item


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

  • Message number: 202

  • Message text: Item &1: Billing has not been stopped for this item

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message CRM_UBB_CHANGE202 - Item &1: Billing has not been stopped for this item ?

    The SAP error message CRM_UBB_CHANGE202 with the description "Item &1: Billing has not been stopped for this item" typically occurs in the context of billing processes within the SAP Customer Relationship Management (CRM) module. This error indicates that there is an issue with the billing status of a specific item in a transaction, such as a sales order or service order.

    Cause:

    The error usually arises due to one of the following reasons:

    1. Billing Status Not Updated: The billing status for the item has not been updated correctly, which means that the system still considers the item eligible for billing.
    2. Incomplete Billing Block: There may be a billing block set on the item that has not been properly processed or removed.
    3. Configuration Issues: There could be configuration settings in the system that are preventing the billing status from being updated.
    4. Custom Logic: If there are custom enhancements or user exits in place, they might be interfering with the normal billing process.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Billing Status: Review the billing status of the item in question. Ensure that it is set to a status that allows for billing to be stopped.
    2. Remove Billing Block: If there is a billing block, ensure that it is removed. You can do this by navigating to the item details in the sales order or service order and checking the billing block settings.
    3. Update Item: If the billing status is not updated, try to manually update the item or reprocess the order to refresh the status.
    4. Review Configuration: Check the configuration settings related to billing in the CRM system. Ensure that they are set up correctly to allow for the desired billing behavior.
    5. Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional insights or patches that may be available.
    6. Debugging: If the issue persists, consider debugging the process to identify any custom logic that may be affecting the billing status.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_ORDER_MAINTAIN to access and modify the order details.
    • SAP Notes: Check for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • User Exits and Enhancements: If your organization has implemented custom enhancements, review them to ensure they are not causing the issue.

    If the problem continues after following these steps, it may be beneficial to involve your SAP support team or consult with an SAP expert who can provide more in-depth analysis and assistance.

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