How To Fix CRM_UBB_CHANGE170 - Item &1: Changing pool linkage fails

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 170

• Message text: Item &1: Changing pool linkage fails

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE170 - Item &1: Changing pool linkage fails ?

  The SAP error message CRM_UBB_CHANGE170 with the description "Item &1: Changing pool linkage fails" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the linkage of items in a business transaction, such as a sales order or service order. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the item, such as missing or incorrect entries in the database.
  Configuration Issues: The configuration settings for the CRM system may not be set up correctly, leading to linkage failures.
  Locked Objects: The item or related objects may be locked by another transaction, preventing changes from being made.
  Missing Dependencies: Required dependencies or related objects may be missing or not properly linked.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the item.
  
  Solutions:
  
  Check Data Consistency: Verify the data associated with the item in question. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Configuration: Check the configuration settings in the CRM system to ensure that they are set up correctly for the business process you are working with.
  Unlock Objects: If the item or related objects are locked, identify the transaction that is holding the lock and resolve it. You may need to contact your system administrator for assistance.
  Check Dependencies: Ensure that all required dependencies and related objects are present and correctly linked.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. If not, contact your security administrator to obtain the required permissions.
  Debugging: If the issue persists, consider using the SAP debugging tools to trace the error and identify the root cause.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, which may help in troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.