How To Fix CRM_UBB_CHANGE168 - Item &1: Billing plan check fails

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 168

• Message text: Item &1: Billing plan check fails

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE168 - Item &1: Billing plan check fails ?

  The SAP error message CRM_UBB_CHANGE168 with the description "Item &1: Billing plan check fails" typically occurs in the context of billing plans in SAP CRM (Customer Relationship Management). This error indicates that there is an issue with the billing plan associated with a specific item in a sales document, such as a sales order or a service order.
  Causes:
  
  Inconsistent Billing Plan Data: The billing plan data for the item may be incomplete or inconsistent. This can happen if the billing plan is not properly defined or if there are missing entries.
  Invalid Dates: The billing plan may have invalid start or end dates that do not align with the overall document dates.
  Missing Configuration: The billing plan type or the related configuration settings may not be correctly set up in the system.
  Item Category Issues: The item category may not support billing plans, or there may be restrictions based on the item category settings.
  Status Issues: The status of the item or the document may prevent the billing plan from being processed correctly.
  
  Solutions:
  
  Check Billing Plan Configuration: Review the billing plan configuration in the system. Ensure that all necessary fields are filled out correctly and that the billing plan type is valid.
  Validate Dates: Check the start and end dates of the billing plan to ensure they are valid and within the expected range.
  Review Item Category Settings: Ensure that the item category associated with the item supports billing plans and that there are no restrictions preventing the billing plan from being applied.
  Correct Inconsistencies: If there are inconsistencies in the billing plan data, correct them by updating the relevant fields or re-creating the billing plan if necessary.
  Check Document Status: Ensure that the document and item statuses allow for billing plan processing. If the document is in a status that prevents changes, you may need to change the status or create a new document.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA02 (Change Sales Order) or CRM_ORDER (CRM Order Management) to access and modify the sales order or service order.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Refer to SAP documentation for detailed information on billing plans, item categories, and configuration settings.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM for further assistance.