How To Fix CRM_UBB_CHANGE171 - Item &1: Change proc. not executable because partner of type '&2' missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

  • Message number: 171

  • Message text: Item &1: Change proc. not executable because partner of type '&2' missing

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UBB_CHANGE171 - Item &1: Change proc. not executable because partner of type '&2' missing ?

    The SAP error message CRM_UBB_CHANGE171 indicates that there is an issue with a change process in the SAP Customer Relationship Management (CRM) system. Specifically, the error message states that the change process cannot be executed because a partner of a specified type is missing for the item in question.

    Cause:

    The error typically arises due to one of the following reasons:

    1. Missing Partner Data: The item referenced in the error message does not have a partner of the specified type (e.g., sold-to party, ship-to party, etc.) assigned to it. This is essential for the change process to proceed.
    2. Configuration Issues: There may be configuration issues in the partner determination procedure that prevent the system from finding the required partner.
    3. Data Inconsistencies: There could be inconsistencies in the data related to the business partner or the item, leading to the absence of the required partner type.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Partner Assignment:

      • Navigate to the relevant item in the CRM transaction where the error occurred.
      • Check the partner assignments for the item to ensure that all required partner types are present. You can do this by going to the "Partners" tab or section of the item.
    2. Add Missing Partner:

      • If a partner of the specified type is missing, you will need to add it. This can usually be done by selecting the appropriate partner type and entering the necessary details.
    3. Review Partner Determination Procedure:

      • Check the partner determination procedure in the configuration settings to ensure that it is set up correctly. This includes verifying that the partner types are correctly defined and that the determination rules are appropriate for the business scenario.
    4. Data Consistency Check:

      • Perform a data consistency check to ensure that there are no other underlying issues with the business partner or item data that could be causing the problem.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage partner data or CRM_ORDER to access CRM orders and check partner assignments.
    • SAP Notes: Look for SAP Notes related to the error message for any patches or updates that may address the issue.
    • Custom Development: If your organization has custom developments or enhancements in the CRM system, ensure that they are not interfering with the standard partner determination process.

    By following these steps, you should be able to identify and resolve the issue causing the CRM_UBB_CHANGE171 error message.

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