How To Fix CRM_UBB_CHANGE145 - Item &1: Change process is only possible for usage-based contract items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 145

• Message text: Item &1: Change process is only possible for usage-based contract items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE145 - Item &1: Change process is only possible for usage-based contract items ?

  The SAP error message CRM_UBB_CHANGE145 indicates that a change process is being attempted on an item that is not a usage-based contract item. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with contracts that are expected to be usage-based but are not configured as such.
  Cause:
  The error occurs due to one of the following reasons:
  
  Item Type: The item you are trying to change is not defined as a usage-based contract item in the system.
  Configuration Issue: The contract item may not have the necessary settings or attributes that qualify it as a usage-based item.
  Incorrect Transaction: The transaction or process being executed may not be appropriate for the type of item being modified.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Type:
  
  Verify that the item you are trying to change is indeed a usage-based contract item. You can do this by checking the item details in the contract.
  
  
  
  Review Configuration:
  
  Ensure that the item is configured correctly as a usage-based item. This may involve checking the item category and ensuring it is set up to support usage-based billing.
  
  
  
  Use Correct Transaction:
  
  Make sure you are using the correct transaction for modifying usage-based contract items. If you are trying to perform an operation that is not allowed for the current item type, you will need to adjust your approach.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on managing usage-based contracts. This can provide insights into the required configurations and processes.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration.
  
  
  
  Related Information:
  
  Usage-Based Contracts: These contracts are typically used in scenarios where billing is based on actual usage (e.g., utilities, telecommunications). Understanding how these contracts work in SAP can help in managing them effectively.
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional context on handling usage-based contract items.
  Transaction Codes: Familiarize yourself with transaction codes related to contract management in SAP CRM, such as CRMD_ORDER for managing orders and contracts.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.