How To Fix CRM_UBB_CHANGE051 - No items are elegible for change processes


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

  • Message number: 051

  • Message text: No items are elegible for change processes

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    The action is terminated

    How to fix this error?

    Check the status of the document items and the document flow. A
    follow-on document may already exist.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UBB_CHANGE051 - No items are elegible for change processes ?

    The SAP error message CRM_UBB_CHANGE051 indicates that there are no items eligible for change processes in the context of a change request or a change order in the SAP Customer Relationship Management (CRM) module. This error typically arises when you attempt to modify or process items that do not meet the criteria for changes.

    Causes:

    1. No Items Selected: The most common cause is that there are no items selected for the change process. This could happen if the items were not properly added to the change request or if they have already been processed.

    2. Status of Items: The items you are trying to change may be in a status that does not allow for changes. For example, if the items are already completed or closed, they may not be eligible for further modifications.

    3. Authorization Issues: There may be authorization restrictions preventing you from making changes to certain items.

    4. Configuration Issues: The system configuration may not allow changes to certain types of items or under specific conditions.

    5. Data Integrity Issues: There may be inconsistencies or missing data in the items that prevent them from being eligible for changes.

    Solutions:

    1. Check Item Selection: Ensure that you have selected the correct items for the change process. Verify that the items you want to change are indeed part of the change request.

    2. Review Item Status: Check the status of the items. If they are in a status that does not allow changes, you may need to revert them to a status that does or create a new change request.

    3. Authorization Check: Verify that you have the necessary authorizations to make changes to the items. If not, contact your system administrator to obtain the required permissions.

    4. Configuration Review: Consult with your SAP configuration team to ensure that the system settings allow for changes to the items in question.

    5. Data Validation: Perform a data integrity check on the items to ensure that all required fields are filled and that there are no inconsistencies.

    6. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines related to the change processes in your version of SAP CRM.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRMD_ORDER for managing CRM orders.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered the same issue.

    If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team for further investigation.

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