How To Fix CRM_UBB_CHANGE077 - The partner is not permitted for the sales organization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 077

• Message text: The partner is not permitted for the sales organization

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE077 - The partner is not permitted for the sales organization ?

  The SAP error message CRM_UBB_CHANGE077 indicates that a partner (such as a customer or vendor) is not permitted for the specified sales organization in the context of a CRM transaction. This typically occurs when there is a mismatch between the partner data and the sales organization settings in the system.
  Cause:
  
  Missing Partner Assignment: The partner (e.g., customer) is not assigned to the sales organization in the master data.
  Incorrect Sales Organization: The sales organization specified in the transaction does not have the necessary permissions or assignments for the partner.
  Data Inconsistency: There may be inconsistencies in the partner data or sales organization settings.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the partner data for the specified sales organization.
  
  Solution:
  
  
  Check Partner Master Data:
  
  Go to the partner master data (e.g., customer master) and verify if the partner is assigned to the correct sales organization.
  Ensure that the partner has the necessary sales area data (sales organization, distribution channel, and division).
  
  
  
  Update Partner Assignment:
  
  If the partner is not assigned to the sales organization, you may need to create or update the partner master data to include the relevant sales organization.
  Use transaction codes like XD01 (Create Customer), XD02 (Change Customer), or XD03 (Display Customer) to manage customer data.
  
  
  
  Review Sales Organization Settings:
  
  Check the configuration of the sales organization in the SAP system to ensure it is set up correctly.
  Use transaction code OVX5 to check the sales area assignments.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the partner data for the specified sales organization.
  Consult with your SAP security team if there are any authorization issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on managing partner data and sales organization settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, OVX5, and BP (Business Partner).
  SAP Notes: Check for any SAP Notes related to this error message for specific patches or updates that may address the issue.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_UBB_CHANGE077 and ensure that the partner is correctly assigned to the sales organization.