How To Fix CRM_UBB_CHANGE012 - Error in callback module &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 012

• Message text: Error in callback module &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE012 - Error in callback module &1 ?

  The SAP error message CRM_UBB_CHANGE012 typically indicates an issue in the callback module related to the CRM (Customer Relationship Management) system. This error can occur during various operations, such as when trying to change or update business partner data, sales orders, or other CRM-related transactions.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the business partner or transaction data that the callback module is trying to process.
  Custom Code Issues: If there are custom enhancements or modifications in the callback module, they may not be functioning correctly.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solution:
  To resolve the CRM_UBB_CHANGE012 error, you can take the following steps:
  
  Check the Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
  Data Validation: Ensure that all required fields in the business partner or transaction data are filled out correctly and that there are no inconsistencies.
  Review Custom Code: If there are any custom enhancements or modifications, review the code for errors or issues that could be causing the problem.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  System Configuration: Review the configuration settings in the CRM system to ensure they are set up correctly.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM_ORDER (CRM Order Management), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to CRM and callback modules for additional context and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the CRM_UBB_CHANGE012 error and implement a suitable solution.