How To Fix CRM_UBB_CHANGE011 - Extension not possible because a dismantling reading exists

CRM_UBB_CHANGE011 - Overview

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 011

• Message text: Extension not possible because a dismantling reading exists

What causes this issue?

A dismantling reading exists and prohibits the contract extension.

System Response

You cannot process the extension.

How to fix this error?

Cancel the dismantling reading.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE011 - Extension not possible because a dismantling reading exists ?

  The SAP error message CRM_UBB_CHANGE011 indicates that a change to a business transaction (such as a service order or a sales order) is not possible because there is a dismantling reading associated with it. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service management or maintenance processes.
  
  Cause:
  The error arises when you attempt to change a business object that has a dismantling reading (or dismantling operation) linked to it. Dismantling readings are often used in scenarios where equipment or materials are being disassembled or taken apart, and the system prevents changes to ensure data integrity and consistency.
  
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check Dismantling Readings: Review the associated dismantling readings for the business object. You can do this by navigating to the relevant transaction in SAP and checking the details of the object.
  
  
  Remove or Complete Dismantling Readings: If the dismantling reading