How To Fix CRM_TSRV_ORDER_PROC015 - Installation loc.and dismantling location must be an IBase or component

CRM_TSRV_ORDER_PROC015 - Overview

• Message type: E = Error

• Message class: CRM_TSRV_ORDER_PROC - Technical Service: Order Processes

• Message number: 015

• Message text: Installation loc.and dismantling location must be an IBase or component

What causes this issue?

Only installed bases, installed base components, or individual objects
to which an installed base is assigned directly are permitted as
installation/dismantling information.
Installation/dismantling can only be performed there.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_TSRV_ORDER_PROC015 - Details

• The SAP error message CRM_TSRV_ORDER_PROC015 indicates that the installation location and dismantling location specified in a service order must be either an Installed Base (IBase) or a component. This error typically arises in the context of service order processing within SAP Customer Relationship Management (CRM).
  
  Cause:
  
  Incorrect Location Type: The installation or dismantling location specified in the service order is not recognized as a valid IBase or component. This could happen if the location is incorrectly entered or if it does not exist in the system.
  Missing Configuration: The IBase or component may not be properly configured or may not be linked to the service order.
  Data Inconsistency: There may be inconsistencies in the data related to the IBase or component, such as missing attributes or incorrect status.
  
  
  Solution:
  
  
  Verify Installation and Dismantling Locations:
  
  Check the installation and dismantling locations specified in the service order. Ensure that they are valid IBases or components.
  Use transaction codes like IB01