How To Fix CRM_TL002 - Target group contains no business partners

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TL - Messages for Target Groups

• Message number: 002

• Message text: Target group contains no business partners

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TL002 - Target group contains no business partners ?

  The SAP error message CRM_TL002 indicates that the target group you are trying to use does not contain any business partners. This can occur in various scenarios, such as when creating marketing campaigns, executing mass changes, or performing other activities that require a target group with associated business partners.
  Causes:
  
  Empty Target Group: The target group you selected may not have any business partners assigned to it.
  Selection Criteria: The criteria used to define the target group may not match any existing business partners.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to an empty target group.
  Incorrect Target Group: You may have selected the wrong target group that does not have any business partners.
  
  Solutions:
  
  
  Check Target Group Definition:
  
  Go to the target group management area in SAP and verify the definition of the target group.
  Ensure that the selection criteria are correctly set to include the desired business partners.
  
  
  
  Review Business Partner Assignment:
  
  Check if any business partners are assigned to the target group.
  If not, you may need to add business partners manually or adjust the selection criteria to include them.
  
  
  
  Recreate Target Group:
  
  If the target group is empty, consider recreating it with the correct selection criteria to ensure it includes the necessary business partners.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that there are no issues with the business partner data in the system.
  Use transaction codes like BP (Business Partner) to review and manage business partner data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing target groups and business partners.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and CRMD_ORDER for managing CRM orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_TL002 error.
  Training and Documentation: Consider training sessions or documentation on CRM target group management to better understand how to effectively manage business partners and target groups.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.