How To Fix CRM_TC_PREPAYMENT125 - No communication address found for communication type &1 and partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TC_PREPAYMENT - TC: Prepayment data messages

• Message number: 125

• Message text: No communication address found for communication type &1 and partner &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_PREPAYMENT125 - No communication address found for communication type &1 and partner &2 ?

  The SAP error message CRM_TC_PREPAYMENT125 indicates that the system could not find a communication address for a specified communication type and partner in the context of a prepayment scenario. This error typically arises in the SAP Customer Relationship Management (CRM) module when trying to process transactions that require communication with a partner (such as a customer or vendor) but the necessary communication details are missing.
  Cause:
  
  Missing Communication Data: The partner (customer/vendor) does not have the required communication address (like email, phone number, etc.) set up in the system for the specified communication type.
  Incorrect Partner Role: The partner role assigned may not have the necessary communication details.
  Data Inconsistency: There may be inconsistencies or missing data in the master data records of the partner.
  Configuration Issues: The communication types may not be properly configured in the system.
  
  Solution:
  
  
  Check Partner Master Data:
  
  Go to the partner master data (e.g., customer or vendor) and verify that the communication details are correctly maintained.
  Ensure that the communication type specified in the error message is available and correctly assigned to the partner.
  
  
  
  Maintain Communication Address:
  
  If the communication address is missing, add the required communication details for the partner. This can typically be done in the partner master data transaction (e.g., transaction code BP for Business Partner).
  
  
  
  Review Partner Roles:
  
  Ensure that the partner has the correct roles assigned that include the necessary communication details.
  
  
  
  Check Configuration:
  
  Review the configuration settings for communication types in the CRM system. Ensure that the communication types are correctly defined and linked to the appropriate partner roles.
  
  
  
  Test with Different Partners:
  
  If possible, test the transaction with different partners to see if the issue is isolated to a specific partner or if it is a broader issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on maintaining partner master data and communication settings.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP (Business Partner) for maintaining partner master data.
  CRM_ORDER for processing CRM orders.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  By following these steps, you should be able to resolve the error message CRM_TC_PREPAYMENT125 and ensure that the necessary communication addresses are in place for your partners.