How To Fix CRM_TC_PREPAYMENT106 - Contract &1 is locked against automatic top-up

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TC_PREPAYMENT - TC: Prepayment data messages

• Message number: 106

• Message text: Contract &1 is locked against automatic top-up

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_PREPAYMENT106 - Contract &1 is locked against automatic top-up ?

  The SAP error message CRM_TC_PREPAYMENT106 indicates that a contract is locked against automatic top-up. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with contracts that involve prepayments or top-up processes.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Contract Locking: The contract in question is currently locked for editing or processing due to ongoing transactions or processes. This can happen if another user or process is currently working on the contract.
  Configuration Settings: The system may be configured to prevent automatic top-ups for certain contracts based on specific criteria or settings.
  Status of the Contract: The contract may be in a status that does not allow for automatic top-ups, such as being in a "locked" or "inactive" state.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Contract Status: Verify the status of the contract. Ensure that it is active and not locked or in a status that prevents automatic top-ups.
  Unlock the Contract: If the contract is locked, identify the user or process that has locked it. You may need to wait for the other user to finish or, if necessary, unlock the contract using transaction codes like SM12 (to check for locks) and SM21 (to check system logs).
  Review Configuration: Check the configuration settings related to automatic top-ups in your SAP system. Ensure that the settings allow for automatic top-ups for the specific contract type you are working with.
  Consult Documentation: Review SAP documentation or consult with your SAP administrator to understand any specific business rules or configurations that might be affecting the contract.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_CONTRACT, and SM12 for managing contracts and locks.
  User Roles: Ensure that you have the necessary permissions to access and modify the contract in question.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.