How To Fix CRM_TC_PREPAYMENT105 - More than one contract found for technical resource ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TC_PREPAYMENT - TC: Prepayment data messages

• Message number: 105

• Message text: More than one contract found for technical resource ID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_PREPAYMENT105 - More than one contract found for technical resource ID &1 ?

  The SAP error message CRM_TC_PREPAYMENT105 indicates that there is more than one contract associated with a specific technical resource ID in the system. This situation typically arises in the context of contract management within SAP CRM, particularly when dealing with prepayments or service contracts.
  Cause:
  The error occurs when the system attempts to process a transaction (like a prepayment) and finds multiple contracts linked to the same technical resource ID. This can happen due to:
  
  Data Duplication: There may be duplicate entries in the database for the same technical resource.
  Incorrect Configuration: The configuration settings for contracts or technical resources may not be set up correctly, leading to multiple associations.
  Incomplete Data Cleanup: Previous data cleanup or migration activities may not have been thorough, leaving behind multiple contracts for the same resource.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify Duplicate Contracts:
  
  Use transaction codes like SE16 or SE11 to query the relevant database tables (e.g., CRMD_ORDERADM_H, CRMD_ORDER_INDEX, etc.) to find all contracts associated with the technical resource ID in question.
  Check for any duplicate entries that may exist.
  
  
  
  Review Contract Configuration:
  
  Ensure that the configuration for contracts and technical resources is set up correctly. This includes checking the settings in the customizing transactions (e.g., SPRO).
  
  
  
  Data Cleanup:
  
  If duplicates are found, determine which contracts are valid and which can be deleted or merged. This may involve discussions with business stakeholders to ensure that no important data is lost.
  Use the appropriate transaction to delete or archive the unnecessary contracts.
  
  
  
  Testing:
  
  After making changes, test the process again to ensure that the error no longer occurs. This may involve creating a new prepayment or contract to verify that the system behaves as expected.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional tools or insights to help resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDER_INDEX for managing contracts and orders.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide guidance on best practices for contract management.
  User Roles: Ensure that users have the appropriate roles and authorizations to view and manage contracts, as this can sometimes affect visibility and access to data.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.